A beef with PayPal

After using PayPal for several years, I really have a beef with their new policy. In the past, a person without a PayPal account could purchase something using their credit card and they didnt' have to have a PayPal account. Well, I tried to do that on a personal purchase, but I had been checking something in our business PayPal account and it was still open. When I entered my Credit card information, it took it and I thought the transaction went through OK, but when I looked in our business PayPal account, to my horror, they paid for my purchase out of that account, taking a bank draw from our business account.

Now, these economic times don't allow for much flexibility in a business account and taking a big draw, without even telling me, can cause all kinds of problems. I called PayPal and of course, I got a man with a heavy accent, reading a script in a monotone voice, who kept trying to read the policy to me as to why they did what they did. He probably didn't understand much of what I said, because he couldn't do more than tell me he couldn't help me. I did finally get out of him that the person I was paying could cancel the transaction from his end, if it was still pending. Luckily we were able to cancel it. But PayPal should have had a popup or second screen that would warn me that my credit card was declined, for whatever reason, and give me the choice to cancel or to use my PayPal account.

Because of this, I lost 4 hours of work, trying to get it all straightened out, and I still have not been able to pay for the item. I had the seller send it to another email, not connected to a PayPal account, I double checked to make sure everything was correct, and PayPal said I had to sign up for a PayPal account to get the transaction to go through. They wanted me to connect my account to another bank account. Fat Chance that will ever happen again. They have just lost a customer, for we will not be using them again for our businesses.